Client Overview

Our Fintech App client is an innovative mobile payment app that simplifies and secures financial transactions for users. The app serves as a one-stop solution for a variety of financial needs, including digital payments, investing in stocks, saving, and obtaining micro-loans. Fintech app aimed to enhance its visibility and achieve significant growth in a competitive market, ultimately winning recognition as the Best Digital Startup in the country.

Challenge

The primary challenge for fintech app was to introduce and increase awareness and adoption of a first-of-its-kind digital wealth management and payment solution. The target audience was segmented specifically by age, making precision in marketing efforts essential. Despite the app’s robust features offering convenience and security, many potential users were unaware of its existence. Additionally, shifting consumer behavior proved difficult as many users were hesitant to adopt a new payment method when satisfied with their current solutions.

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Approach

To overcome these challenges, fintech app implemented a multi-phase, data-driven strategy:

    • Phase 1: Initial Push for App Installs (Q1 & Q2)
      • Focused on driving app installs with a strategic budget allocation: 19% on awareness and engagement, and 81% on conversions.
      • Utilized Google UAC and META App Campaigns to reach a broad yet targeted audience.
      • Launched awareness campaigns parallel to direct install efforts to build initial traction and brand recognition.
    • Phase 2: Shifting Focus to App Acquisitions (Q3 & Q4)
      • Shifted from simply driving installs to promoting user signups, emphasizing deeper user engagement and retention.
      • Implemented PPC campaigns to capture search intent and drive qualified traffic.
      • Leveraged premium advertising properties such as Top View and Masthead placements for high visibility.
      • Engaged in brand collaborations with well-known partners (e.g., FoodPanda, Telemart, Daraz) to boost credibility and reach.

Results

The comprehensive and phased approach led to impressive outcomes:

  • 3.5 Million Signups: Achieved significant user acquisition, surpassing initial projections.
  • 60 Million Total Reach: Expanded brand visibility across targeted demographics.
  • 4.5 Million Downloads: Gained substantial app installs as a result of targeted campaigns.
  • Install-to-Signup Ratio > 25%: Highlighted the success of engagement strategies in converting installs to active signups.
  • 50% Reduction in CPI and CPA: Optimized campaign performance led to more cost-effective user acquisition.
  • Ranked in Top 5 for Fintech Category: Positioned Fintech App as a leader in its market segment.
  • Award Recognition: Fintech App was honored with the Best Digital Startup Award from the country, validating the effectiveness of the marketing strategy.

Grow your traffic

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Traffic

Increase your sales

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Sales Chart
Marketing Project

Key Insights and Learnings

  • Holistic Marketing Approach Yields Results: A blend of app install campaigns, awareness efforts, and user engagement activities proved crucial for success.
  • Strategic Budget Allocation Drives Efficiency: Allocating a significant portion of the budget to conversions and refining ad targeting led to impactful outcomes.
  • Collaborations Enhance Brand Trust: Partnering with well-known brands increased credibility and broadened the app’s reach.

Conclusion

The Fintech App campaign exemplifies the power of a well-executed, multi-phase marketing strategy in a competitive fintech landscape. Through a combination of targeted ad placements, strategic partnerships, and a focus on user engagement, Fintech App not only achieved its goals of increased visibility and user acquisition but also cemented its reputation by winning the Best Digital Startup Award. This case study underscores the importance of adapting marketing strategies to both early-stage growth and sustained success.

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Lenna Emmer

Marketing Consultant Expert

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